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Coco Gelato

133B Woodville Road, Cathays, Cardiff, CF24 4DZ, United Kingdom | 029 2037 1036 | Website
47
33 likes

33

Still room for improvement

4.5

Visit date:

This review is especially helpful for those who have or use the following: Mobility Scooter

Overview

Very good but not perfect.

Transport & Parking

0

There is a bus stop nearby for people who use fold-up or powered wheelchairs. Cardiff Bus does permit scooters but some drivers may not be aware of this. The scooter would need to be very small as turning space is limited. Parking is a nightmare in this area.

Access

4.5

There is a ramp up to the doors but they do not open electronically. Anyone who is alone has to attract the attention of a member of staff, a customer or a passer-by. When I visited today there was only one member of staff inside and she couldn't see me. After I had explained my difficulty she opened the doors for me as I was leaving without having to be asked.

Toilets

4.5

The loo is very easy to find. The door to where the toilets are located is heavy and does not open electronically. Once inside the accessible toilet is left unlocked so no problem if you don't have a radar key and users are spared the indignity of having to ask. The toilet was very clean. There is a baby changing shelf but not one suitable for an adult. The red cord was in place and reached to the floor.

Staff

5

Very friendly and helpful.

Anything else you wish to tell us?

When the cafe first opened the doors to the entrance could be opened electronically. I have mentioned this to staff, including managers, several times as it is no longer there. I'm disappointed as the cafe is other wise very accessible and there is a lot of space between tables. If you don't like the kind of music played on radio stations like Kiss, bring earplugs. This is, to my knowledge, the only accessible cafe on Crwys Road.

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