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    Costa Coffee

    Edinburgh

    Good coffee in a relaxed atmosphere

    5

    Date of visit: January 2014

    I am a disabled person. I have experience of challenges around: moving around

    Costa Coffee

    Overall Rating

    Rating Emoji

    Excellent

    Visiting as an unaccompanied powerchair user it's always hard to know how you're going to get on in places you've not been to. Costa at Cameron Toll was great as there was a low counter, the staff were friendly and helpful, and the access great.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Access was good with an open shop front and plenty of space to wheel to the lowered section of the counter. Getting a table was easy and the chairs moveable to make space. It didn't feel cramped like some coffee shops and there was a clear pathway to get to the toilets.

    Parking & Transport

    Rating Emoji

    Excellent

    Parking was available in Blue Badge spaces not far from the entrance and there's a bus stop, albeit up a ramp, outside the north entrance.

    Accessible Toilets

    Rating Emoji

    Good

    The accessible toilet was next to the main toilets toward the rear of the shop. There was a clear pathway to the accessible loo with no need to do any acrobatics to get around people or tables. The loo had a sliding style door, was spacious enough, had grab rails, an alarm, and was spotlessly clean.

    Staff

    Rating Emoji

    Excellent

    The staff get a full score as they were welcoming and helpful from the start. It was no big deal for them to carry my coffee across to the table, see if I wanted anything else, and juggle the furniture to help me sit where I wanted.

    Additional Information

    A great find if you want a relaxed coffee.

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