A bit tight but amazing staff
4.5
4.5
Date of visit: February 2020
I have experience of challenges around: moving around and speaking or communicating.
Overall Rating
Excellent
I've gone a few times. The staff are always amazing trying to accommodate as much as possible. Finding a place to sit with a wheelchair or getting through is definitely a tad tight but staff generally do try to help get you sat down.
Disabled Access In and Around
Good
The tables are just far enough apart though I definitely have to move chairs to get through. Often I opt to use the queue section to get out if it's quieter than the seated area.
Parking & Transport
Excellent
Accessible Toilets
Good
So yeah they do have an Accessible toilet but it's a tight squeeze between tables/chairs to get to it. But once you're there it's all good. It doesn't require a radar key. It's relatively spacious (I can spin round in it without bashing things so it's pretty big when I'm absolutely useless at turning in my chair). Has rails and emergency cord. Space for another person I'd say. It was clean and. Tidy when I was in. The door did feel a bit heavier than most doors so it did take a good yank to open to get in.
Staff
Excellent
The staff are absolutely amazing every time I've been in. This visit specifically I used a text to speech in my phone and they handled it great offered if I needed a takeaway cup to sit in, straw. They moved a chair for me so I could wheel in. Helped where I needed like getting sugar and brought my coffee to me which helps soo much.
