Venue Description

Crich Tramway Village is home to the National Tramway Museum, situated in the heart of the Derbyshire countryside and providing a trip back to a bygone age. Vintage trams transport you along the traditional village street into open countryside with breathtaking views of the Derwent Valley. Your admission includes unlimited electric tram rides, entry to exhibitions of the world class tram collection, three acres of woodland park and the enchanting woodland walk and sculpture trail.

Accessibility

There are access ramps or lifts to all our visitor facilities. A “smoothway” provides a smoother alternative to the cobbles for wheelchairs and buggies. Wheelchairs are available for hire from 10am until 4pm for a £10 deposit which is refunded when the wheelchair is returned. If you would like to book a wheelchair in advance, please contact us the day before you visit to check availability. There are disabled toilets located at the Red Lion Pub, Assembly Rooms and at the Wakebridge Tram Stop. We do not have a changing places toilet, but for changing of older children and adults, please ask staff for access to the First Aid hut. Please see: https://www.tramway.co.uk/plan-your-visit/accessibility

Access Statement

Access Statement Link: https://www.tramway.co.uk/wp-content/uploads/2024/05/Access-Information-for-Visitors-2024-2.pdf

Toilets

Public toilets are clearly marked on the map provided on admission and are located as follows: Admissions building – from exit doors turn right and right again to the back of the building. There is a step up to the doorway and there are hand driers and paper towels. There are no accessible toilets at admissions at present. Red Lion pub – ground floor toilets are accessed from the bar or outside through the door in the cul-de-sac. There is an accessible toilet with nappy changing facilities. All toilets have paper towels. Sweet Shop – the toilets are to the side and rear of the sweet shop. Nappy changing facilities are available. These toilets have hand driers and paper towels. Assembly Rooms – there are male, female and an accessible toilet with nappy changing facilities. There are low level sinks and hand driers and paper towels. Wakebridge tram stop – there is a unisex, accessible, composting (worm) toilet by the side of the track. Both hand drier and paper towels are available.

Staff

Some staff and volunteers have undergone Disability Awareness Training. Although we have no assigned Disability Champions as yet, we will do our best to assist. If you have any specific needs, please ring ahead and we will try to help. Evacuation signage is in every building with audible warnings in the Great Exhibition Hall. Should evacuation be necessary, fire marshals will assist. All dogs on leads are welcome, but only assistance dogs can be accommodated in the catering establishments and indoor play area. Visitors are expected to clean up after their dogs.