Intu Shopping Centre
4
4
Date of visit: September 2015
I have experience of challenges around: moving around
Overall Rating
Good
The Intu shopping centre is in the centre of Derby and provides a large number of shops including most well known high street stores, several restaurants and a food hall as well as a cinema. The centre has a large number of parking spaces with disabled spaces on the different levels of the car park, with lifts and escalators allowing access to each level once inside.
Disabled Access In and Around
Good
The shopping centre compromises mainly of two levels which house the retail units and majority of restaurants and food hall, with the cinema and additional restaurants on a third level. Each level is linked via escalators spread around the centre or by lifts that are available at either end of the centre. If arriving at the centre by car, the lifts will allow you to directly access the level of your choice. If entering from outside then all entrances provide wheelchair access onto the ground floor. Around the centre the walkways are wide providing easy access for a wheelchair.
Parking & Transport
Good
Intu shopping centre has a large car park with several different entrances depending upon which way you approach the city. The car park has several levels and each has a number of disabled spaces situated close to the entrance and the lifts down to the shopping levels of the centre. The bus station is not far from the centre if walking (approximately 5 minutes) with access available directly onto the ground floor.
Accessible Toilets
Good
There are large disabled toilets available on both levels of the shopping centre, and at two different locations per level. Toilets are regularly cleaned and provide a grab rail.
Staff
Average
There is an information desk located on the ground floor where staff are helpful in answering any queries or providing assistance.
Additional Information
The Intu centre provides the opportunity to shop, eat out or visit the cinema and so can offer a nice day out for a variety of reasons.
