Could do better
1
1
Date of visit: September 2014
Overall Rating
Bad
Parking and toilets are not accessible, the actual premises are a little easier to access.
Disabled Access In and Around
Average
If you can park to get into the building then it is quite easy to get into and move around.
Parking & Transport
0Two disabled spaces near the door, but there position near the drive through waiting bays meant that they are used by clients waiting for food. During our visit, staff regularly delivered food to those taking up the spaces and never once challenged them.
Accessible Toilets
0The toilets are behind a heavy door that would be difficult to get through in a wheelchair on your own. Once through, there is a sign on the disabled toilet door directing you to speak to a member of staff - back through the heavy door!!!
Staff
Poor
Staff spoken to were sympathetic about the parking situation.
Additional Information
Staff did not seem willing or capable of challenging those taking up the essential parking spaces.
