Fantastic location with great access!
5
5
Date of visit: February 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
Great hotel right next to queen street station. Couldn't be more central. Staff were so helpful nothing was a issue for them. First hotel I've been in that actually went through a PEEP (fire evacuation plan) which I thought was great and made me feel very comfortable staying there. We had booked an accessible room and it was huge! Lots of space to move around and the bathroom was very accessible with the wet room being very suitable with handrails etc.. Picture below. The only issue we had was there was no sockets beside the bed to plug in my medical equipment I need overnight. But we went went to reception and asked for an extension cable which we got no bother. Overall a great stay and will definitely be back.
Disabled Access In and Around
Good
As stated the accessible room was perfect. The reception area was all flat and the lifts went to all floors.
Parking & Transport
Average
Not sure on the parking but if you left Queen Street station via the George Square exit as you come down the ramp there is a push pad door in your left which takes into the hotel. Best place to stay if you want to be In the city centre and are taking. The train. Taxis could also pick up and drop off right outside this door.
Accessible Toilets
Good
The toilet in the room wasn't a good size plenty room to move around in and park next to the toilet to do a sliding transfer. Plenty of grab rails. The toilets at reception area also a good size and has a passcode to get into which stops everyone from using it.
Staff
Excellent
All extremely helpful as stated before regarding the extension cable they sorted the issue very quickly. A guy on reception called Raymond was particularly friendly and helpful. They were great going over the PEEP and booking taxis etc for us.
Additional Information
Would definitely recommend this hotel.
