Morrisons

gemmakerr

15 Nov 2020

Spacious and well equipped store

4

4

Date of visit: November 2020

I have experience of challenges around: moving around and understanding.

Overall Rating

Good

This is my local store where i do majority of my food shopping, i think it is a great shop that is widely accessible for all members of the community. Staff are friendly and always on hand to assist if needed - especially if items on the top shelf cannot be reached by some and need a wee hand. There is good variety of items within the store, including a bakery, butchers and fresh fish counter. Obstacle free spacious aisles to accommodate for wheelchair users/other aids all whilst abiding by the social distancing rule. I always feel at ease whilst doing my shopping, particularly with their steps to making hand sanitising stations readily available for everyone.

Disabled Access In and Around

Excellent

The shop is all on one level - no lifts or ramps available. The pavement has dips for easy access for wheelchairs. Clear signage throughout the shop, items are clearly visible, but did not notice any BSL or alternative formats. There are no seats in the shop, except from the ones in the cafe section. The cafe also has designated tables that are easy accessible and has a sign on the table stating priority. Wide access aisles, wide automatic doors at entrance/exit and range of trolleys available for wheelchair access. The disabled toilets are a decent size with room to manoeuvre. There are motorised carts found next to the customer service desk if required.

Parking & Transport

Excellent

Large car park with a number of designated disabled bays. The number 3, 8, 29, 400, N3 buses all stop on Gilmerton Road where the store is located and only a short walk off the main road

Accessible Toilets

Excellent

Fully accessible, plenty of room and clean

Staff

Good

There are always plenty of staff on the floor to assist with any help required

Additional Information

This Morrisons store has done an excellent job operating whilst dealing with COVID precautions - there are hand sanitiser stations outside the front of the store and located throughout the shop too. Wipes available to wipe trolleys and hand sanitiser at each self service checkout. I feel very comfortable shopping here knowing the high standards the store has went to to ensure all customers have access to sanitiser and feel safe doing their shopping. The store also has a small clothes section, Timpsons and 2 ATM's outside which is also very handy