Friendly eatery in Dundee’s dock area
4.5
4.5
Date of visit: October 2018
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The café at V&A Dundee was rammed so we headed eastwards along the waterfrot - a smooth, level walkway which takes you under the Tay road bridge. Turn left along Thorter Loan and cross the level footbridge over the dock and the first venue you encounter in the City Quay shopping and entertainment development is this pleasant café. There’s level access through double doors - the staff member on the counter saw us coming and ran to open them.. we enjoyed tea and excellent home bakes. Circulating space is good and our table had a good view of the dock. HMS Unicorn is close by.
Disabled Access In and Around
Excellent
There are no steps and the café is all on one level. We ordered at the counter but were served at our table.
Parking & Transport
Excellent
We wheeled and walked. There is 24 hour parking in South Victoria Dock car park, just across the footbridge from the café.
Accessible Toilets
Good
There is an accessible loo - you need to ask the staff for the code to access the door which leads to it. The corridor is quite narrow, with a 90 degree turn into the loo, which was a bit tricky. The loo itself is small - I don’t think side transfer would be possible - but sensibly equipped with grab rails and a wash basin.
Staff
Excellent
Friendly and very helpful. When we left there was a race between the lady who served us and another customer, both of whom wanted to hold the door open for us. The other customer won by a short head.
Additional Information
We enjoyed tea and excellent home bakes. They also do soup and light meals. It was a refreshing break after our visit to V&A Dundee and the docks area is an interesting mix of 19th century and modern buildings and worth exploring.
