Venue Description

At Specsavers Ripon we provide eye and hearcare for patients in Ripon, the surrounding area and visitors. Our eye health care includes sight testing, urgent eye health appointments (MECS or CUES), spectacles and contact lenses. In hearcare we provide hearing tests, hearing aid devices and hearing protection. We are step free throughout with wide accessible corridors. Staff are able to provide 1-2-1 support throughout the patient journey if required. We have an accessible bathroom open to all. In the testing rooms, chairs can be removed for those who wish to remain in their own wheelchairs during the examination. Written rather than verbal information available on request. If your requirement is not specified here, please ask us as we are able to make most required accommodations.

Accessibility

Step free 121 staff support if required Accessible bathroom Chairs can be removed to remain in wheelchairs during the exam

Access Statement

Access Statement Link: https://www.specsavers.co.uk/accessibility-statement

Toilets

Bathroom is accessible and door/space wide enough for powered wheelchair and carer is needed. Grab rails and pull cords. Fixtures in contrasting colours. Easy to handle lock and fixtures.

Staff

Staff are able to provide 1-2-1 support for anyone who requires. All clinical staff have training to ensure able to provide care for a range of disabilities. Ongoing training on supporting those visiting with Dementia.

Assistance dog facilities

Assistance dog exercise facilities

Ripon Spa Gardens are a few minutes walk from the practice.

Other assistance dog facilities

Assistance dogs are very welcome. We are able to offer a water bowl on request and have a small carpark at the rear which can be accessed on request for toileting.