When the lifts are out, which is often, you're stuffed
2
2
Date of visit: October 2016
I have experience of challenges around: hearing and moving around.
Overall Rating
Poor
In theory the whole station is accessible. There can be long walks but it's doable without steps. The reality is the lifts are very unreliable. They're out more often than any other underground station in London. When there are planned outages, they work out ways round if possible. Unplanned outages: not so much so. See https://youtu.be/O8OIVKZrglc
Disabled Access In and Around
Poor
The lifts are very unreliable and when they are out, their information provision and also communication is very broken.
Parking & Transport
Poor
Three no disabled parking. Disabled access by public transport is theoretically good...
Accessible Toilets
Good
It's just outside the entrance by the pier. It is radar locked
Staff
Poor
They had given 0 instructions as to how to access the station. They tried to describe it to my carer, instead of showing us.
Additional Information
All the planning in the world is pointless if when things alter the plans are just forgotten about.
