Mercure Edinburgh City Mercure Edinburgh City

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Mercure Edinburgh City

Princes Street, Edinburgh, EH2 2DG, United Kingdom | 0844 8159017 | Website


Sightseer - Chapter 5

Not so good for powerchair users


Visit date:

This review is especially helpful for those who have or use the following: Powerchair


The hotel is well positioned being on the main thoroughfare of Princes Street. Unfortunately, access to get in requires negotiating a step, followed by several steps and then a lift.

Transport & Parking


The hotel is ideally placed for the various forms of public transport that pass along Princes Street; including the many buses and the trams.



Access in and around the building: As I could not use the portable wooden ramp deployed to get up the steps in the entrance foyer but review stops here. My powerchair would have been in danger of tipping over if I attempted the gradient of the ramp. That said, some manual wheelchair users would be able to negotiate the ramp. Access in the accessible bedrooms and bathrooms: I was unable to access other areas including the reception, dining area and accessible bedrooms. I have awarded a one-star rating in acknowledgement that other manual wheelchair users may be able to use the facilities.





The hotel staff I met were helpful to a point but it didn’t resolve my inability to access the building. The rating reflects their willingness to have a conversation.

Anything else you wish to tell us?

As I have said, I could not access the building myself as I use a powerchair. However, other wheelchair users may be able to negotiate the portable ramp. Equally, other disabled people may find the hotel to be suitable for them.


Looking out from the foyer The ramp to get up the internal stairs. The step and “A” board at the entrance The doorbell to summon assistance (broken) Image for review "Not so good for powerchair users"

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