An unexpected 5 Star experience
5
5
Date of visit: August 2017
I have experience of challenges around: seeing
Overall Rating
Excellent
Not being too sure what to expect when planning to visit the Theatre the information about the assistance for visually impaired visitors was very helpful. I was able to go along with confidence.
Disabled Access In and Around
Excellent
Access for me was excellent with fantastic meet and greet folk on the front door. It became even easier as I was able to take part in a pre-show touch tour. Not only did I get to see some of the props, hear about the set, and the story - I got to go up onto the stage to see things up close. A fantastic experience! The audio description during the performance can only be described as excellent - with a live commentary it bought the performance alive for me and made it much more enjoyable.
Parking & Transport
Excellent
I don't drive but I did.notice there were some accessible parking bays right outside the front door. I arrived on the bus that stopped just by the Usher Hall so it was fairly easy to walk across to the Lyceum.
Accessible Toilets
Good
The toilets were fine for me and easy to find. I know there was an accessible toilet but I didn't use it.
Staff
Excellent
Straff were very welcoming and friendly. They even took care of my friend's guide dog during the performance!
