Scones and Jam
5
5
Date of visit: March 2018
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The Amber Restaurant is part of the Scotch Whisky Experience - situated on the lower level there’s a lift to get you there and an accessible toilet. The staff were Fab!
Disabled Access In and Around
Excellent
Arriving at the Scotch Whisky Experience we weren’t too sure where to go. Staff stepped forward and welcomed us and were quick to show us the lift and tell us how to find Amber. Once down a level, using the lift, it’s a short wheel around the corner and you are in the restaurant and bar area. Getting around was easy as the tabl and chairs were moveable and a suitable spot quickly found. Time for coffee and scones .... thorough recommend that bit!
Parking & Transport
Average
Parking isn’t great as it is on the approach to the Castle. That said, there are a couple of accessible parking bays at the top of Johnston Terrace - that around 150metres. There are tour buses of many colours that pass through the nearby Lawn Market and these have great wheelchair access - even space for two chairs which was impressive.
Accessible Toilets
Good
The accessible loo is on the same floor as the restaurant. It may not be the most spacious but was fine for us. Very clean and tidy. Good lighting.
Staff
Excellent
The staff were amazing with everyone so friendly and helpful. It makes such a difference when this happens ... it switches from being accessible to being fully inclusive.
