great time
4.5
4.5
Date of visit: April 2016
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Very accessible
Disabled Access In and Around
Good
There is no automatic door at the hotel entrance and it is quite a heavy door but there are usually people about staff and members of the public to open it.
Parking & Transport
Excellent
We travelled by bus - the station is 3/4 mile away and the exit has a ramp and after that to the hotel is on the flat. Taxis are very cheap but there is no taxi rank outside the station so look up a number on the internet beforehand. Historic Armagh sits on top of hills so you could get a taxi to take you up - after that it's flat. I wouldn't recommend the Roman Catholic cathedral - there is a path but it is quite steep going.
Accessible Toilets
Average
The disabled toilet on the ground floor could be a little larger but it wasn't too bad. In the room the disabled bathroom was great - the one we were in had a bath but ones with wet rooms were available.
Staff
Excellent
All the staff were fantastic ! My mother as well as being physically disabled has dementia and they were all lovely to her.
Additional Information
The food was great - even the set menu for dinner if you were having a midweek break and it was definitely cordon bleu stuff. It is on a busy road so ask for a room at the back of the hotel. We had a delicious afternoon tea which had originally been set out in an inaccessible area but they moved it very swiftly. The bus driver on the way home put the wheelchair in the luggage compartment. If you ring the Translink call centre the day before travel they will make sure a low floor bus is available.
