This review is especially helpful for those who have or use the following: Powerchair
Wheelchair accessible. This review is about the centre as a whole, individual stores aren't always great wheelchair access wise due to clutter.
Transport & Parking
Not all the entrances can be accessed in a wheelchair. There is one entrance that doesn't have lift access. There were seats dotted around the mall. The lights were quite bright. There were 3 main lifts (one which was labelled as priority for wheelchairs) and then other lifts dotted about. I always find I am far away from the lifts. If you're mobility impaired I'd hire a wheelchair or scooter as the place is big and there is quite a lot of walking.
There were 3 accessible toilets in a row all accessed with a radar key. The toilet I went in did not have contrasting grab rails and toilet seat. There were white rails on door, around toilet & around sink. The mirror was also lowered. There was a large bin in the transfer space for some reason. The tap was a lever and the flush handle was larger. Although you'd have to lean over toilet to reach it. There was a changing place toilet downstairs near Shopmobility. It was in use so I didn't use it. I couldn't tell you where the toilets actually are as I find with Arndale you just stumble up on things as I find it quite confusing to get around even though I spent 5 years in the city and accessed Arndale several times a week.
I have no experience of staff