Blackwell, The Arts & Crafts House

mindforyou_holidays

24 Oct 2019

Nice afternoon out with lovely views over Lake Windemere, accessibility pretty good!

4.5

4.5

Date of visit: October 2019

I am a carer or friend of a disabled person. I have experience of challenges around: moving around and understanding.

Overall Rating

Excellent

We had a really nice afternoon here. Staff were friendly, carers go free and most of the property and grounds are accessible. It was a nice relaxing excursion for our group of people living with dementia. Only downside is that although there is a lift to the first floor some rooms have steps leading to them so can’t be accessed. Tearoom is fairly small and you can’t book a table therefore we went to a pub for lunch instead but we did have tea and cake in the afternoon there! Good place to go for a couple of hours as it is something a little bit different.

Disabled Access In and Around

Good

There is a paved ramp leading up to the main entrance with handrails on both sides. The main entrance has two single doors, each will fit a standard size wheelchair. The ground floor is fully accessible and you can explore most of the grounds. There is a lift to the first floor however some of the rooms have several steps to get to them so you can’t see everything however there are guides you can get from the main desk that explain what is in the rooms so you don't miss out! There are lots of places to have a seat/rest which was great for our group.

Parking & Transport

Excellent

There is free parking on-site and 2 clearly marked Blue Badge parking spaces. The onsite car park surface is tarmac and there are paved areas around the house. There is also a drop-off point by the main entrance.

Accessible Toilets

Excellent

Within the main building there is one accessible toilet and if you are in the tearoom the closet accessible toilet is outside but only 4 meters from the tearoom entrance. Toilets are a decent size also.

Staff

Excellent

The staff were friendly and helpful and understanding of our groups needs. One lady in particular at the desk and in the café was lovely and interacted with our group.