Free day accessible Day Out London at No.1 Trip Advisor Museum
This review is especially helpful for those who have or use the following: Powerchair
Wheelchair accessible historic venue (1757) which has been modernised. There is lots to see and its free. Several cafes, one restaurant and large shop to break up your day and lots of museum 'helpers' to give you advice on how to get about. Website is useful to read before you go but suggest you buy £2 colour map to help you with the many mini lifts required to access the exhibits. Disabled Parking is available if you online in advance to book - see website. Today I went by train and taxi.
Transport & Parking
On this occasion we did not drive but there are several disabled parking spaces within 20 metres of the main entrance. Phone min of 24 hours in advance to book with car details. Today I travelled by train to Waterloo and onward taxi fare was £10. Taxis cannot get to the level access entrance to drop you off but the main entrance has two lifts (one each side of the steps).
The website indicates there is level access from the side street. If you use main entrance to the site there are steps but there was someone who indicated the way to the two glass open air lifts either side of the steps. There are cobbles as the entrance gates. Inside the building the floor surfaces are smooth.
There are only two disabled toilets for the whole building (plus one in the learning centre). These are both on the ground floor and we'll sign posted. Both toilets are large with non touch flush and automatic tap. Dryer and hand towel available. Not too clean so only 3 stars. No disabled toilets by main restaurant or gallery cafe.
All staff in 3 cafes we visited were helpful. Museum staff gave good directions. To access the gallery cafe you need a member of staff to take you through the staff only area to access staff lift but this did not seem to be a problem but might be when they are busier.
Anything else you wish to tell us?
Food in the 3 cafes - ground floor foyer at the back, gallery cafe and small cafe on the 3rd floor were very reasonably priced - soup £5, pizza and salad £7, Coffee £2.40 which is cheap for London.