Old but interesting ...
5
5
Date of visit: October 2013
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Access around the museum was fairly good once you acquired a copy of the free floor plan map to see what's where. Wheelchair access to the main entrance requires the use of a platform lift. Montage Street has a level access entrance. Detailed access information is available on the museum's website.
Disabled Access In and Around
Excellent
The museum provides comprehensive access information on its website. Great for planning your visit and well laid out. There were several accessible toilets, all modern, clean and spacious. Large print information was readily available. Audio guides were available. The museum also arranges BSL tours on specific days.
Parking & Transport
Excellent
A very busy part of London so parking may be challenging. You can contact the museum to make parking arrangements if you are a disabled visitor.
Accessible Toilets
Good
Good facilities, modern, clean and spacious. All well signposted and easy to find.
Staff
Good
Staff were helpful and able to provide information about getting around as well as the additional services and facilities for disabled visitors.
Additional Information
A welcome oasis in an otherwise busy part of London. It was easy to find, get in and get around; albeit quite busy. It was obvious a lot of thought has been put into planning the accessibility for disabled visitors. Will visit again when I'm next in that part of London.
