Overview

This is a great wheelchair accessible café that is extremely child friendly with a play room and relaxing setting for parents. I personally contacted this café to ask about their accessibility and at the time they didn’t have a ramp but put one in place not soon after I spoke to them.

Transport & Parking

I drove and parked in a council car park roughly a 10 minute walk away, but there are more council car parks available and plenty of on street parking. Due to this café being in the city centre there is plenty of public transport around. There’s a bus stop on every street that buses visit regularly from all over Dundee and Angus and the train station is roughly a 15 minute walk away.

Access

It is not difficult to see where this café is as it is very bright and colourful. There is a slight ramp to get into the café which is not attached to the step but is out all the time, so you don’t have to ask for assistance. The door is quite heavy to open but pushes in the way so you don’t have to try and juggle opening the door and not fallen off the step. The door is also very wide to get through. Inside depending on when you visit there is plenty of space to move around. As I said it is very child orientated and I visited on a Sunday, so it was very busy. There is room up at the order counter for a wheelchair user to see the cakes on offer though. Some tables are at wheelchair level and some tables are lower, but there’s a very mix of each. Which means if it’s not fully busy you should always be able to find a suitable table. There is a couple of steps up to the children’s play room, although I’m not sure if they have a ramp for this. I didn’t visit with any children so didn’t need to ask.

Toilets

When I asked if they had a disabled toilet the staff member said no. But the toilet they do have is just a single unisex toilet and is big enough for a wheelchair user as there is a hall area also. When you first go in and lock the door there is an area before the toilet and then the toilet is to the left as you come in. I think there is plenty of space for a wheelchair user to use this so it can be classed as a disabled toilet. The only problems I would say is if someone had to transfer from the right hand side of the toilet they’d struggle as you can’t get past the toilet to get there, the toilet roll holder is quite far away from the toilet and also there is no emergency red cord.

Staff

The staff could not have been any more helpful. A staff member opened the door for me as I came in and was very welcoming. They made sure I found a suitable table and answered any questions I had. Service was also very fast.

Anything else you wish to tell us?

I would definitely recommend this café, even though it is aimed I think at children, it’s a great place to meet friends. The food is delicious and the decor just makes it look so inviting. I like places that go out of there way to make sure places they are accessible and this café definitely did that. Will be visiting again soon.

Photos