Overview

The fully accessible room on the upper floor is fantastic with amazing views. It's a pleasure to stay in a normal looking, luxurious room which is completely accessible. Staff here are exceptionally understanding, very kind and thoughtful and most accommodating. Great to have an overhead ceiling hoist but I can confirm that although it operates in the bathroom by detaching the hoist pod from the room tracking and re-attaching it into the bathroom tracking, it does not reach into the shower, so you would need a wheeled shower chair if, like my son, you are completely immobile and unable to weight bear or transfer manually to a shower stool. The hoist does reach the toilet, though.

Transport & Parking

Disabled parking is right outside the side door of the hotel in designated slots. Taxis can pull up outside the front door. The metro train from Glasgow Central is a short walk which may be too far for a wheelchair user with luggage.

Access

All areas of the hotel are step free with ramps to lower levels in the restaurant. There were several lifts and all accommodated a fairly large power chair.

Toilets

Staff

All staff were excellent and most helpful especially in the restaurant. The Head Housekeeper introduced herself to us personally and offered any help we might need.

Photos