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Dewar's Aberfeldy Distillery
Dewar's Aberfeldy Distillery, Aberfeldy, PH15 2EB, United Kingdom | 01887 822010 | WebsiteA marvellous distillery with very welcoming, gentle staff.
Visit date:
This review is especially helpful for those who have or use the following: Sign Language, Wheelchair, Hidden Impairment, Speech Impairment, Learning Disability
Overview
We had a lovely time visiting the Dewar's Aberfeldy Distillery. We received a warm welcome and were invited to feel free to walk around their shop or take a seat in the café area until our tour started. Our tour soon began. We then had some time to walk around the museum. It was easy to access information, and the museum was interactive. A staff member came to guide us through the visit. Part of the route was not wheelchair accessible, but our guide made sure we had an amazing tour and told us interesting facts and stories throughout the museum. After that, we joined the rest of the group for the rest of the regular tour, what was very nice. The tour itself is interesting, well organised and informative in a fun and interactive way. We also had the chance to try the whisky, which we chose to take home. We spent some time in their lovely café, enjoying delicious coffee. We had a great time and are very grateful to all the staff. We would definitely recommend this visit.
Transport & Parking
There is disabled parking. However, there are only two spaces. But it is very easy to park in the regular car park, and the distillery is easily accessible from there. You can get to the distillery by taking a bus to Aberfeldy and walking from there.
Access
We found it very easy to walk around the café and during the tour. There is plenty of space to move around the café and on the tour in a wheelchair. Where it gets a bit tight, our very gentle staff guide offers support. Everything is clearly visible and the signs are easy to read. All the information to read during the tour is at wheelchair height. Although we did not see a menu for coffees and drinks in the café, the staff were kind enough to inform us of the available options. The food and drink options at the café were clear and looked very appetising. There were a few seats to sit on and rest during the tour, and plenty of seating options in the café.
Toilets
There is a lift to access the disabled toilet, very simple to use. It was a very good toilet — clean and tidy. There was enough space to manoeuvre a wheelchair. There was also enough space for a carer. There are grab rails. However, it is not a Changing Places toilet.
Staff
All of the staff were absolutely amazing and made us feel very welcome. They were easy to talk to. Both of our tour guides were great fun and very kind, as well as the café and reception staff. There was always someone around to check on us and offer support. Feeling so welcome was definitely the highlight of our visit, and we are very grateful for that.
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