Wheelchair travellers are very well catered for here
5
5
Date of visit: June 2016
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Not cheap, but most of the bargain B&Bs in Amsterdam aren't accessible and this hotel, located just across a road from the main railway station, caters splendidly for the needs of the wheelchair traveller. It is 15 minutes wheel/walk from the Dam, the historic city centre, and Centraal Station is also a tram, bus and metro hub, so public transport is available close by. The hotel restaurant, Eastwood's, is very good and the buffet breakfast will suit all tastes and includes excellent Dutch breakfast fare.
Disabled Access In and Around
Excellent
The revolving door to the reception area has a wheelchair button which enables wheelchair users to slow the door down - great idea. The circulating spaces in the hotel are generous, there are four capacious lifts - we never had to wait for long - and the accessible bedrooms are spacious and well-designed. Lighting can be controlled by bedside switches &, there was an alarm cord by the bedhead of the twin bed nearest to the accessible bathroom.
Parking & Transport
Excellent
Can't comment on the parking - we arrived by train. The hotel is a very short wheel/walk from Centraal Station. Care needed when crossing tram lines and cycle paths, which are used by mopeds and scooters as well as bicycles.
Accessible Toilets
Excellent
Our en-suite bathroom had a wide door, a wheelchair accessible washbasin, a loo with fold-down grab rails either side (side transfer from one side would be possible) and a wet-room shower with grab rail and fold-down seat and controls at an appropriate level. An alarm cord extended right round the room (apart from the doorway) about 18" above floor level, so anyone who fell would be able to reach it, wherever they ended up. In addition, there was a bathtub which the accompanist enjoyed using, and that had a single grab rail.
Staff
Excellent
Can't praise them too highly - courteous and attentive, sensitive to the needs of wheelchair users and very helpful. All the staff we encountered spoke English and our experience in the restaurant suggested that a solo wheelchair travellerwho, might find the breakfast buffet a bit tricky to negotiate, would. be offered appropriate & friendly help.
Additional Information
We enjoyed eating in the restaurant. It advertises itself as a steakhouse but there are also fish and vegetarian options and a couple of legendary desserts.
