Excellent accessibility
5
5
Date of visit: June 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
We were just in time for the sea lion feeding which was great to see, and also got very close the giraffes and the silverback gorilla. I was pleasantly surprised by the quantity of accessible toilets and I didn't find anything that I couldn't get to or enjoy.
Disabled Access In and Around
Excellent
Great, all of the enclosures and indoor animal houses were accessible and we got to see everything. There are a few very steep hills though so it is worth making sure you have someone to help if you are in a manual wheelchair. The zoo do have some manual wheelchairs that they can lend out I noticed which will be useful for some as it is about a 5km walk around the whole zoo based on the distance measured by my wheelchair's power assist phone app.
Parking & Transport
Good
We took a taxi as the zoo is in the middle of a large park. There is a car park right next to the zoo for people who are driving but unfortunately out of staggering range of the entrance. It alleges to be a 15 minute walk from Heuston station but it seemed further than that.
Accessible Toilets
Excellent
Accessible toilets, normal style, are dotted throughout the zoo at the same points as the regular loos. You do need to ask for the code to access them when you go in as they are locked to keep others out - great idea as long as you have the code! I did find the doors very heavy and required help to get in and out of the toilets.
Staff
Excellent
Very helpful and friendly, keepers were doing talks about their animals too which was very interesting.
Additional Information
Carers go free so bring some proofs :-)
