Venue Description

Edinburgh Waverley station opened in 1846 and was rebuilt between 1892 and 1902. It lies between the old town and modern Edinburgh, adjacent to Princes Street, Edinburgh Castle and the Princes Street Gardens. In addition to playing a unique role in Scotland’s history, Waverley station is vital to the country’s economic success, by delivering capacity for new rail lines such as Borders Railway, and supporting the Edinburgh-Glasgow improvement programme and the Intercity Express programme.

Accessibility

All entrances are step-free. Lifts connect the concourse to the footbridge and platforms 1, 8, 9, 10, 11 and 20. Accessible routes within Waverley station with photos – see National Rail Enquiries’ route planner. Please note: the nearest taxi ranks are on Market Street and on Waverley Bridge, just outside the station.

Toilets

Accessible toilets are located opposite Platform 2 of the station.

Staff

We have a dedicated team of Network Rail staff who provide mobility assistance, along with colleagues from LNER. Ramp assistance is available for all train services. A number of our mobility team have received DeafBlind Scotland guide communicator training.

Assistance dog facilities

Assistance dog exercise facilities

Waverley is bordered by Princes Street Gardens to the west which provides ample green space for dogs to exercise.

Other assistance dog facilities

Dinking bowls of water for assistance dogs are located at the LNER Reception, located opposite platform 4.