Fantastic Museum
4.5
4.5
Date of visit: February 2020
I am a carer or friend of a disabled person. I have experience of challenges around: moving around and understanding.
Overall Rating
Excellent
We went for my daughter’s birthday - and she absolutely loved it. They give carers a free ticket, and you can come all year for the cost of one entry which is a brilliant bonus. Quite a lot of multi-sensory exhibits, the sound area is brilliant and there was a temporary exhibit with lights when we went. Really accessible, friendly staff. Perfect for 2-4 hours but probably not a whole day out.
Disabled Access In and Around
Excellent
Great, easy to get round in using a wheelchair. Big lift, and lots of room between the exhibits. Nice touches like a sound booth that was a bit lower for wheelchair users, and it’s easy to get close to things (which can be difficult at some museums) Only area we didn’t quite ‘get’ was the house - we looked downstairs and then had to go back to the lift and round to see the upstairs (by which time my little girl had forgotten all about it being a house)
Parking & Transport
Excellent
Right next to a railway station, doesn’t take long from Manchester. There is a big car park, which is flat and a 2 minute walk from the museum. Lay-by with 3-4 accessible spaces right by the entrance.
Accessible Toilets
Excellent
Fantastic Changing Places Facility. You need to ask for the code to get in, but it’s beautifully clean and well equipped.
Staff
Excellent
Lovely, everyone was very friendly and helpful.
