Overview

The OCS team at GLA were fantastic, the Eagle Lifter is only new at the airport. The team who came to take me off the Easyjet flight on arrival at the airport were first class. I was taken out of my seat and in my wheelchair in the ambulift within minutes. Even though it all went fast they explained everything before they done it, all very professional, gentle and respectful. The same team were there for our return trip, it was even better because on the outbound the PRM team are not under so much pressure. The team put the sling on you in the ambulift they connect the Eagle and are ready as soon as the cabin crew opens the door to get me into my seat. Credit where due, the OCS team at GLA are a very competent team with the Eagle Lifter I would highly recommend to any WCHC like me.

Transport & Parking

No need for parking.

Access

The airport is very easy to get around, lots of signage and very wheelchair friendly.

Toilets

The toilet we went into just to empty my leg bag before we got on the flight was very small. The toilet was very easy to find but with a power chair like mine the room was very small. The toilet had all the correct items a disabled toilet needs and very clean, but for a person like me who needs hoisting all the time I would not be able to sit on the toilet if needed. I have no idea if the airport has a hoist in any toilet or a Changing Places toilet.

Staff

Every staff member we had dealings with were very friendly and polite. My tool kit for the wheelchair got pulled at security as it always does but once the reason for the tool kit was explained they let it through.

Anything else you wish to tell us?

Would highly recommend the airport to any wheelchair user but the only thing I would say is to ask about the toilet if you need hoisting. I prepare myself so I don't need toileting the day of a flight.

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