Lovely Accessible Family Holiday Park
5
5
Date of visit: May 2016
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
This was the first time we had been on holiday as a family, and I was slightly nervous about staying in a caravan, on a holiday park. But my fears were unfounded, it was absolutely fantastic - we had a brilliant holiday and I would definitely recommend it for families who have a disabled little one.
Disabled Access In and Around
Good
Pretty good from what we experienced. Site is fairly flat, apart from a bridge over the railway line, but it is sloped so it possible to get over using a wheelchair, or you could always drive up and leave car newer entrance. We had an accessible caravan which was right near the entrance. Paths are even and well maintained and lit. No problems getting into any of the buildings we used.
Parking & Transport
Good
Really easy to find and off a fairly main road. Several accessible parking bays at reception, and then we could take the van round to our caravan and park it right outside, though I ended up moving it to a car park as there wasn't room to get onto ramp (see photo) There is a bus stop at the main entrance and a train station nearby, but not sure how accessible these are.
Accessible Toilets
Good
Fairly large wetroom in our caravan. Has a raised loo with grab rails, sink is lower. Shower area is fairly big, so you could bring your own chair (my little girl just lay on the floor which was fine for a couple of days) Standard accessible toilet in swimming baths, didn't use any others.
Staff
Excellent
Very nice and friendly. Kids and entertainment workers did all they could to include my little girl.
Additional Information
We stayed in an accessible caravan, which was brand new and absolutely beautiful. There was quite a lot of room inside. Wetroom was great for a few days. Rooms had sliding doors, with lowered light switches, there was a grab pole over one of the beds, and plenty of room for equipment, Kitchen area had a lower sink and oven.
