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Hovertravel

Quay Road, Ryde, PO33 2HB, United Kingdom | 01983 717 700 | Website

Venue Description

Hovertravel provides the fastest Isle Of Wight ferry service across the Solent and is the world's longest running and only commercial hovercraft operator in Europe. Started in 1965, our passenger ferry service takes you directly to the shore at Southsea or Ryde in just 10 minutes. Onward travel connections are available with National Express and Hover Bus connecting both Portsmouth & Southsea & Portsmouth Harbour rail stations.

Accessibility

Ryde & Southsea Terminal's : Terminal's both have ramp access and on a ground level, where staff are able to assist if required. Drop off zones are directly outside, along with a taxi rank outside the arrival/dept area. Services and assistance are also available for those with sight or/and hearing issues. Both terminals feature speakers and PA systems to help communicate information for those who suffer from sight related issues. Digital screens in the terminals and directional signs have been installed to help those hard of hearing to travel with us as easily as possible. Additionally all our staff are fully trained to assist passengers with reduced mobility. Hovercraft : On-board both our 78 seater hovercraft we offer audio and visual communications, and our fully trained staff are on hand to help. Access to the hovercraft is via a ramp or steps (3), with and rails on both. Wide aisles on-board assist with the boarding process, as well as allocated seating for those who have reduced mobility. Safety videos with audio, subtitles and a deaf signer are shown before each crossing. Our hovercraft can accommodate one wheelchair per crossing, these are allocated on a first come first basis or you may reserve your space by contacting our HoverCare line (01983 717700).

Accessibility Guide

Accessibility Guide Link: http://www.hovertravel.co.uk/accessibility-information.php

Access Statement

Access Statement Link: https://www.hovertravel.co.uk/resource/media/hovercare_brochure_2017.pdf

Toilets

Information about the toilets has not been added for this venue.

Staff

Our fully trained staff can provide assistance and information to meet the needs of passengers to ensure they have a safe and enjoyable trip.

Assistance dog facilities

Assistance dog exercise facilities

All dogs travel for free on the hovercraft and are most welcome!

The venue says it has...

  • Audio Described
  • Accessible Format
  • Carer Discount
  • Dedicated Seating
  • Disabled Access
  • IR Induction Loop
  • Induction Loop
  • Disabled Parking
  • Access Statement

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User Ratings

Overall

4.6
Access
4.6
Parking
4
Toilets
4.8
Staff
4.3