Kew Royal Botanic Gardens Kew Royal Botanic Gardens

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Kew Royal Botanic Gardens

Station Approach, London, TW9 3AE, United Kingdom | 020 8332 5655 | Website
4
7 likes

7

Faded Glory

3.5

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair, Powerchair

Overview

I went on Friday, 23 August 2019 to see the Chihuly Exhibition. It was a beautiful day but Kew is very busy and quite noisy. Not for the fainthearted. You need stamina and Kew's crown of disable friendly has slipped. C+ instead of that A.

Transport & Parking

3.5

Brentford Gate is the entrance with the disabled parking. The parking is a mess; some spaces are only suitable for ambulant. With regard to WAVs, prepare to be disappointed. The parking spaces have not kept pace.

Access

3.5

A lot of hoses on the paths. For a wheelchair user, they look like yellow snakes that require some navigation. A wheelchair user will require a carer. The noise from overhead aircrafts is simply overwhelming. The noise is relentless and jarring.

Toilets

3.5

Could not find the Changing Places bathroom. The one bathroom that I used with my carer is for ambulant. The queues for bathrooms were horrendous.

Staff

0.5

Unfortunately, Brentford Gate had Nurse Ratched helping the gates and boy she did not do disabled. I had the audacity to buy my ticket at the gate. The guy selling the ticket was pleasant. You will save money if you buy your ticket in advance. I am never sure what my day will be like so I tend to purchase on the day.

Anything else you wish to tell us?

There is an area for children and it includes some disabled facilities. I was unable to check it out because I have no children. Even if you book, you must have children to access. I heard on the grapevine that it does not meet the need of disabled children. I cannot verify this. Kew Gardens is very expensive. Bring your own food and refreshments.

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