Venue Description

The Museum of London Docklands is a museum on the Isle of Dogs, east London that tells the history of London's River Thames and the growth of Docklands.

Accessibility

There is full physical access to all public areas of the museum, including galleries, classrooms, shop, café and theatre. If you have any requirements, please ask the Visitor Hosts at the Information Desk on arrival. The museum has original floorboards which are uneven in places.

Accessibility Guide

Accessibility Guide Link: http://www.museumoflondon.org.uk/museum-london-docklands/plan-your-visit/museum-accessibility

Accessible Performances

The Museum of London offers audio described tours, BSL tours, subtitled tours and autism friendly morning openings. All these events can be booked on the website or by contacting the museum's box office team on 020 7001 9844. To find an up to date calendar please check the website. If you are unavailable to attend the free monthly tours, we may be able to offer an audio described tour of the galleries during our normal gallery hours. To book a tour, please contact us at moldutymanager@museumoflondon.org.uk.

Toilets

We have accessible, step free toilets on the entrance and the 3rd Floor of the museum.

Staff

Our gallery staff are trained in the following: First aid Evac'Chair (to safely evacuate mobility-impaired visitors through use of stairway evacuation chairs) Audio described tours and object handling Deaf awareness

Assistance dog facilities

Assistance dog exercise facilities

The Museum entrance is on the Key site of the dock, which is a large open area for pedestrians only.

Other assistance dog facilities

The museum can provide a drinking bowl.