Museum of Zoology Museum of Zoology

COVID information has been updated. Please view reviews and venue details below.

Museum of Zoology

Downing Street, Cambridge, CB2 3EJ, United Kingdom | 01223 336650 | Website

Venue Description

Welcome to the University Museum of Zoology The Museum is one of Cambridge's major attractions, displaying thousands of specimens spanning the entire animal kingdom, from elephants, giant ground sloths and giraffes, to birds, reptiles, insects and molluscs. It is part of the University of Cambridge Department of Zoology and welcomes over 75,000 visitors every year. Entry to the Museum is free. Our collections are amongst the best in the world. As well as being open for the public to enjoy, they are used for academic study by researchers and students worldwide. The Museum holds many wonderful treasures, such as specimens discovered by the great naturalists, including Charles Darwin and Alfred Russel Wallace. The collection contains approximately two million items and thousands of these are on display. Changing displays and temporary exhibitions highlight unusual and significant items from the Museum's stores, such as the skeleton of the extinct Dodo.


The main museum entrance is fully accessible from street level. Please enter the New Museums Site via the Pembroke Arch (located on Pembroke Street, roughly opposite the end of Tennis Court Road). The museum entrance is located through the Whale Hall, a large glass building to your right. Access to the entrance level is via a ramp or 11 paved steps. The steps and ramp have handrails on both sides. Once on this level visitors should turn right, past two stone benches, and enter through automatic glass doors. The whale hall is a large space with high ceilings. This space is shared with the café on the next level and so can become loud if busy. An audio installation called ‘Ocean Song’ plays every 30 minutes, and runs for 15 minutes. Our 70ft fin whale skeleton hangs from the ceiling, with visitors entering underneath. A suspended walkway gives visitors the opportunity to have a side view of the whale, accessed by a spiral staircase of 11 and 10 steps, separated by a small landing tread (with open backed steps and handrails on both sides) or by the lift, arriving at the walkway through the café. The reception desk, museum gallery entrance, shop and toilets are located at one end of the Whale Hall.

Accessibility Guide

Accessibility Guide Link:

Accessible Performances

The Museum of Zoology education team lead audio descriptive and touch tours as part of the University of Cambridge Museums ‘Making Sense’ tours programme. This service is also available to blind and partially sighted groups, if requested when booking.

Awards List

Kids in Museums, Family Friendly Museum of the Year runner-up Cambridgeshire Museum of the Year Award - Winner 2019


A Changing Places Toilet can be found in the Grand Arcade shopping centre on the Level -1 of the South (Lower) car park. This is located next to the Car Park Customer Service office and Shopmobility with disabled parking. Provided by Cambridge City Council. See website for details:


Information about the staff has not been added for this venue.

COVID Precautions

Last updated:

Good news! WE ARE OPEN! You will need a ticket to visit, tickets are free. Tickets are now available to book... we can't wait to whalecome you back! Ticket booking and opening times From Tuesday 20th July 2021 we are open Tuesday to Saturday from 10am to 4.30pm and Sunday from 12pm to 4:30pm (last entry time 4pm). Tickets will be available in timed 30 minute slots. Tickets are now available to book. We are closed on Mondays. Booking your ticket You will need a pre-booked, timed ticket to enter the Museum. Tickets to the Museum are FREE. Book your free tickets via this link: Tickets will be emailed to you. Opening Times Tuesday to Saturday from 10am to 4.30pm and Sunday from 12pm to 4:30pm (last entry time 4pm). Please check our website regularly as this is subject to change at short notice.  Closed on Mondays. Please check our website regularly as this is subject to change at short notice. Tickets are released each Thursday for the following week. - Tickets are released each Tuesday for the following week. - Each visitor will need their own ticket (including children). - To guarantee entry, please arrive during your time slot. - If you are feeling unwell or have had recent contact with someone displaying symptoms of COVID-19, please delay your visit. The Museum welcomes family visitors warmly. Children, however young, as well as adults get a great deal out of their visits but please note that children under 11 must be accompanied by an adult. Whale Café: The Whale Café is currently closed. Food and drink cannot be consumed in the galleries so please plan an alternative location for refreshments. Lockers: We have had to close our locker-room, so please limit what you bring with you. We're Good To Go: The Museum of Zoology has been awarded the Visit Britain We’re Good to Go Industry Standard mark. This means we have followed government and industry COVID-19 guidelines, have a Risk Assessment in place and a process to maintain cleanliness and aid social distancing. Face-coverings and hand-cleaning: Our staff and volunteers will be wearing visors or face-coverings for everyone's safety, and we require our visitors, unless exempt, to do the same. Please use the hand-sanitiser available on arrival and throughout the Museum. Access Information: The Museum is accessible via a ramp and can be visited step-free. Small foldaway stools are available to borrow if you are unable to walk around the Museum without a periodic rest and as long as social distancing rules are observed. There is a lift between the Upper and Lower Galleries. Please only use the lift if you cannot use the stairs. Only one household or social bubble at a time can use the lift.

Assistance dog facilities

Assistance dog exercise facilities

Guide dogs, hearing dogs and dogs for the disabled are welcome at the museum.

The venue says it has...

  • Accessible Format
  • Disabled Access
  • Large Print
  • Disabled Parking

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