National Railway Museum

colin42

13 Jun 2018

A Train Enthusiasts Dream

4

4

Date of visit: June 2018

I have experience of challenges around: moving around

Overall Rating

Good

The National Railway Museum in York is fantastic and a Railway Enthusiasts dream! The displays of locomotives and carriages are fully accessible to all , including wheelchairs as they are all on the level. There are two main sections and an excellent library all accessible by lifts. The entrance to the Museum is wheelchair friendly and the access doors are very wide and automatic. I used YORK TAXIS who have wheelchair accessible cars and the service is good. These Taxis are at the entrance to the Station at York and you will need to book one for the day of your travel. The distance from the Station to the Museum is about 2 miles. Buses pass the Museum and I understand they are wheelchair friendly, but I would suggest that this be checked out before using. There are 2 cafes, I regret they have become rather expensive, but there is a rest area if you wish to take your own picnic. All the staff are very helpful and nothing is a trouble.

Disabled Access In and Around

Excellent

The entrance and all inner doors are wide and lifts serve all floors. Everything is at wheelchair height at reception.

Parking & Transport

Excellent

There is adequate parking at the Museum including Disabled spaces. I would point our , however, that the Museum is extremely popular and gets very busy in School Holidays and at Special Events. A bus service passes the door but I am not certain if it is Wheelchair friendly.

Accessible Toilets

Excellent

All Disable toilets are easily accessible by wheelchairs and have turn round spaces. They accept RADAR keys but I found them open all day!!

Staff

Excellent

All staff are helpful and there are "Explainers" who periodically give demonstrations of some of the exhibits. There is also a programme for children. Ask at Reception for details.

Additional Information

I always check their website before visiting the Museum gives details of what is on and times etc.