Overview

Outstanding support

Transport & Parking

Access

Staff had excellent understanding of my daughters needs. Gave her a special room in which we could eat as she could not cope in the restaurant. Staff spoke to my daughter directly, not via me. Member of staff had ASD himself and was particularly understanding. Duty manager came to check on us in our seats prior to performance to ask if everything was okay and we needed anything. We are given the same seats every time we go in order to keep things familiar and "safe".

Toilets

Staff

Staff trained in ASD awareness. Member of staff had ASD himself so understood perfectly.

Anything else you wish to tell us?

We felt so looked after as a family whenever we visit this theatre. It is one of the very few places my daughter will go to.

Venue Manager responded to this review

Thanks so much for taking the time to leave your review about us. I'm glad your visits have been successful and positive experiences. We look forward to welcoming you all back soon.