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Powered wheelchair users Queen Mary 2 cruise
Visit date:
This review is especially helpful for those who have or use the following: Powerchair
Overview
4 night cruise - accessible inside stateroom (cabin) 5013. The Queen Mary 2 is an amazing ship and the world's only ocean liner. I use a powered wheelchair (Invacare Fox) and was able to access virtually everywhere in my wheelchair, the exception being the outside bow deck area where the spare propellers are kept due to the high bulkhead. I have a low curb stepper fixed to the chair and needed this to get back inside through some of the doors in promenade deck 7. Everywhere inside the ship I found easy to navigate, including lifts, venues and restaurants. There are no automatic opening doors on the ship and this was a pain, particularly entering and exiting the accessible toilets. I was glad that paper towels were provided and not hand driers that leave you with wet legs. Notify Cunard if you need/want to stay in your wheelchair for meals and they will arrange a regular table location. The swimming pools have hoists but the hot tubs have steps to get access. The stateroom (cabin) 5013 was spacious with space to transfer from chair to bed with ease. I do not need a hoist but these can be pre booked. There was sufficient space to move around in the cabin and the wardrobe had a drop hanging rail. Sadly the electric power sockets are at the back of the dressing table, 2 UK and 2 US style, this meant trailing cables to charge the wheelchair unless it was parked next to the dressing table, blocking fridge and drawer access. The bathroom has level access but has a thick flexible lip to the shower area, not really roll in but it did have a fold down seat and handrail. Shower space was tight and you legs touch the shower curtain when using the chair. The shower head was in a riser rail and could be removed for use. Unfortunately the shelf for shower gel and shampoo was being you in the corner when using the chair. Folding handrails are in place for the toilet, which is not high level. Sadly the sink is not a rising level and the storage shelves are in the rear corner, but there is space around the sink. Overall I accepted that this ship and stateroom are over 20 years old and managed fine. Emergency cords were located above the bed and in the bathroom, and a telephone on the dressing table. The biggest issue for me was the lack of automatic or push button for openings and I generally needed help with these. I hope these will be added during the next big refit. I don't expect the QM2 to be brought up to the accessibility levels of newer ships such as the amazing cabins and public toilets on P&O's Iona but the doors world help dramatically. Despite the negatives I had a wonderful experience sailing on QM2 and would love to do so again. For those with medical diets the food, staff and safety precautions were excellent. I have Coeliac Disease, and severe fish and celery allergies. No problems whatsoever. P&O Iona could and should learn from QM2. I used CPS kCruise Parking Services) car parking and drove to the terminal where my luggage was unloaded by a porter and my car parked for me. The car was waiting on my return, at a different terminal to departure and only 50 or so meters away. As at departure a porter collected and loaded or luggage into the car, a excellent service.
Transport & Parking
Access
Toilets
Staff
Anything else you wish to tell us?
Paper t in the public area toilets with hand was noticed and user and paper towel to open the door notices. Hands washing areas at the buffet and hand sanitiser stations at all entrances to dining areas.
Comments
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Login / SignupMelvinHurley
Just learnt that she is going on for a big refit between 30 March and 9 May 2027. A lot of work to replace plumbing and electrics and the ship's structure due to its age. Don't book the short cruises after 9 May 2027 as these are often cancelled if the refit overruns. A 41 day refit is a very big job.
MelvinHurley
Just learnt that she is going on for a big refit between 30 March and 9 May 2027. A lot of work to replace plumbing and electrics and the ship's structure due to its age. Don't book the short cruises after 9 May 2027 as these are often cancelled if the refit overruns. A 41 day refit is a very big job.