St Pancras International Railway Station

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St Pancras International Railway Station

3.5

Euston Road, London, N1C 4QP, United Kingdom | 0207 843 7688 | Website

MikeL

Christchurch

Helpful - if you can get through.

Visit date: April 2018

This review is especially helpful for those who have or use the following: Walking Aid

Overview

Having been calling the Eurostar dedicated number for passenger mobility assistance over two days, and listening to naff music for up to 35 minutes, with no indication that I was in the right queue or if the queue was moving, I finally got through. I was looking for wheelchair assistance to and from trains for my wife. Once I got to talk to someone they were very sympathetic and helpful. :-) Postscript. When I got to Eurostar Passenger Assist check in they said, "Oh, there was no need to book ahead, you just have to turn up at least 75 minutes before the train time." Grrrr!