Excellent museum that has put a lot of thought into accessibility
5
5
Date of visit: February 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Highly recommended rail museum with excellent exhibits that will appeal to all ages, and has been designed with access needs in minD. From website (www.steam-museum.org.uk): STEAM is fully accessible - having lifts and ramps for wheelchairs and pushchairs throughout the museum. Displays designed for those with special needs. Free admission to carers or helpers assisting a disabled person. Free loan of a wheelchair or motorised scooter. Free disabled parking within 25 metres of entrance. Guide dogs welcomed (dog bowls available!). Induction loop available at ticket desk.
Disabled Access In and Around
Excellent
Automatic entrance doors. The museum is housed in the old railworks and is very spacious - there is no clutter to navigate round. A lot of very well planned ramps and lifts means that all of the museum is accessible.
Parking & Transport
Excellent
Free disabled parking 25 metres from museum. Disabled drop off. Level access from car park.
Accessible Toilets
Excellent
Disabled toilet facilities - Fully accessible toilets, fitted with call point. Adult changing room.
Staff
Excellent
Very friendly and knowledgeable staff (one member of staff Kevin Shurmer is currently up for a national tourism award)
