Stephen Joseph Theatre
4
4
Date of visit: July 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
The performance was very good.
Disabled Access In and Around
Excellent
Two disabled toilets with alarms on the ground floor and one on the first floor where the bar is situated. Lifts to all floors. Once in the theatre it can be difficult climbing the steep steps to the seats. Designated disabled seats (for wheelchair users) are at the front and would not be a problem.
Parking & Transport
Average
They suggest that you can park in Hanover Rd using the blue badge, but this road gets parked up very early in the evening. They also suggest the nearby Railway Station car park, but the disabled bays here specify that they are only for train users. The nearest disabled bays on Abermarle Crescent really are too far away for someone with walking difficulties. The best option for us was to drop off the disabled person off at the theatre and then for the able bodied person to park in a nearby pay and display which are free in the evening. Not easy if travelling alone.
Accessible Toilets
Excellent
Plenty of room in toilets, fairly easy to find. All had alarms and were clean. Level access to all toilets. (Lift to first floor)
Staff
Good
Not relevant to my visit, but their website states that they try to accommodate all requests for special requirements if you let them know 24 hrs before you arrive. The website states that access dogs are welcome in the auditorium or the staff would be willing to look after the dog during the performance.
Additional Information
There is a wheelchair lift to the shop. There are 2 theatre spaces and both have designated wheelchair spaces next to an accompanying seat for escort. Box office staff informed me that both would pay the cheapest rate for a ticket for the performance. They do audio described performances relayed through headsets, hearing loops are also available. They also provide open captioning for performances and ask that you state you require this at time of booking so you can have a seat with a view of the caption box.
