Venue Description

Glasgow's first dedicated Single Malt Scotch Whisky Distillery in over 100 years. Visitor Experience, Cafe, and Specialist Whisky Shop in the heart of Glasgow.

Accessibility

Details on access can be found in our Access Guide, available via our website. As an overview we have: step-free entry; a pneumatic door which opens automatically, once the button is pushed; door widths averaging 36" or wider; 2 lifts to the upper floor; accessible toilets on both floors; baby-changing facilities; an adaptable menu; knowledgeable and friendly staff who are more than happy to make sure every person can fully access our Visitor Experience.

Accessibility Guide

Accessibility Guide Link: https://www.accessable.co.uk/visit-scotland/access-guides/the-clydeside-distillery

Access Statement

Access Statement Link: https://www.theclydeside.com

Awards List

The Clydeside Distillery is a Visit Scotland 5 Star Visitor Attraction. We are also a member of the Association of Scottish Visitor Attractions. We won 'Best Visitor Attraction' and 'Best Distillery Experience' at the Scottish Outdoor Leisure Awards 2019, we were 'highly commended' for the 'Tourism Destination of the Year' from The Scottish Whisky Awards and we were the Scottish Field Whisky Challenge's 'Distillery Visitor Experience' of the year 2019. We are also a member of the Glasgow Leading Attractions group, of which our Visitor Experience Manager, Bridgeen Mullen, is the current Chair.

Toilets

There are accessible toilets on the ground and first floors. The ground floor toilet also features baby changing facilities. Both WCs are in a large room with space to manoeuvre a wheelchair. The door to the toilet is 36.25” or 927mm wide and opens towards you. If facing the door, the toilet is accessed from right hand side. There are vertical grab rails to the right of the toilet and one horizontally positioned on the left. There are two vertical grab rails either side of the sink.

Staff

All venue staff have undertaken Visit Scotland Accessibility Training. We pride ourselves on our five star service and proactive approach to all customers. 8 members of our team are trained in how to use an Evac Chair.

Assistance dog facilities

Assistance dog exercise facilities

There are two parks just under a mile from us. Festival park is on the south side of the river: to get there you would cross the millennium bridge (step-free) and make your way past the Science Centre, taking just under 20 minutes. Kelvingrove park is on our side of the river but can only be accessed via a footbridge over the Expressway, which has around 15 wide steps on either side. Kelvingrove Park is bigger and has many must-see features, such as The Kelvingrove Museum.

Other assistance dog facilities

We have two metal bowls we keep aside for assistance dogs.