Overview

Firstly i love the decor of this place. The lift always seems to have issues or broken. When it does work you need another person on the outside to press the buttons so hardly accessible for a solo wheelchair user. So it's best to phone them prior to your visit to check it's working. That said, accessibility within the restaurant itself it's a hit or a miss. If quiet then navigating round the very close tables is doable but when busy it's a nightmare. The disabled toilet is via a radar key and located to the left as u go in the restaurant. There are a few staff who chat to you however for the most of them they do look as if they're doing a ten stretch inside and this is their punishment. For those of us who don't get out often it would be nice to see a smile now and again and a hi back. You can order at the bar if u can navigate the tables or you can order via the app, this imo is the better option. Just be aware that if u order any hot drinks they plonk an empty cup on your table and walk away expecting you to gain navigate tables to the coffee machines situated above chest height on a wheelchair user. Don't worry though these hot drinks are tepid at most. Atmospherewise it can be very very noisy if busy, the sound seems to reverbate around the walls. So not ideal if u suffer from anxiety issues. There is a main foyer area with a couple chairs that is very calm and low lighted should you need a few minutes to compose yourself. Able bodied toilets are up a staircase in the foyer. They do have a beer garden however I couldn't get near that door to check it out. Granted it is cheap and the food is usually pretty good, it's just a shame accessibility can't be better and the staff can't communicate with other life forms who frequent it.

Transport & Parking

On street parking is a hit or a miss, no disabled bays On the bus route, bus stop nearby.

Access

Call the restaurant prior to visit to check if lift is working Lift needs someone on outside to operate- call them to get them to help Tables very close together Toilet accessed via radar key

Toilets

Accessible toilet to left inside restaurant via radar key, ask at bar for theirs

Staff

Staff could do with customer relations training, most ignore you unless they have to talk to you, staff could also do with disabled help training I.e. don't plonk a cup down ask what they'd like and get it for them safety first and all that!! Chat a little more, some people don't get out often.