Overview

The good bits - the pub itself has just a very small threshold to get over, easily managed by manual and powerchairs. The layout is good with space between tables The bad bits - I went to the disabled toilet. It needs a RADAR key (but wasn't locked.) It is a cleaners cupboard/baby changing/toilet. It is not accessible. The manager was rude, unwelcoming and condescending

Transport & Parking

The car park is a reasonable size but all gravel, there are no designated blue badge parking spaces.

Access

It is a step free entrance with just a very small threshold, easily managed by manual and powerchairs. There is space between the tables to get around. There are outside tables on the grass but all have bench seating with no spaces for wheelchairs.

Toilets

There is a disabled toilet that also seems to double up as a cleaners cupboard: 1) It needs a RADAR key but was unlocked when I used it 2) I was confronted by a large bucket, several large bottles of cleaning fluid and 4 mops. I had to move them out so I could get through the door (luckily I am able to) 3) The cubicle is very small, I was unable to turn around in my small manual chair. There is no room for a carer, a power chair any bigger than about 18ins overall or a scooter 4) A freestanding baby changing table is pushed between the toilet and wall on one side, the other side is almost against the wall. There is a grab bar on each side of the toilet but no room to transfer on either side 5) The baby changing table is against the hand dryer making the dryer inaccessible.

Staff

I only spoke to one member of staff, the manager. She was rude and condescending. I informed her that I had to move some of the cleaning items out of the way in the toilet so I could gain entry. She spoke over me, telling me that the toilet is clean as the cleaner had been in there that morning. She could see no reason why the cleaning equipment should not be stored in the disabled toilet. She told me that I should have asked her if I needed to go to the toilet and she would have 'moved them out of my way'. I am not 5 years old and don't wish to ask permission to use the toilet. I began telling her that the baby changing table made it even more inaccessible. Again I was (loudly) spoken over and asked how I'd managed to get into the toilet because it has a Radar key that patrons are supposed to request from staff! I would not come here again