Lunch for Two
4
4
Date of visit: June 2019
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
This small accessible restaurant is located at Dundee waterfront in the city centre, offering a selection of meals.
Disabled Access In and Around
Good
The entrance to The White Goose is level access, there is also a little outdoor seating area at the entrance. You are greeted with double door as you enter however, they have to be opened manually. As you enter the restaurant there isn’t that much space to move around. As far as I could see there are about 10 or 11 table however, it would quite difficult to get to some of them. You can see roughly the table layout in pictures below, I would definitely suggest if you are a wheelchair user that you should book a table beforehand and I’m glad we did. I would say that the tables are at a good height for wheelchair users, just not spaced out that well. Another thing I was impressed with was the plates that we had our meals on, the sides were raised quite high which meant I found it easier to get food on my fork. See image below.
Parking & Transport
Excellent
There is not a car park available for visiting The White Goose as it is located on a main road. However, with being in the city centre there are plenty of on street parking spaces and council car parks that are 5/10 minute walks away. I would suggest parking in the Gelty Street car park as it is the closet and lots of disabled parking spaces available. It is a minimum of a 5 minute walk to the train station and there are plenty of bus stops going all over Dundee and Angus.
Accessible Toilets
Average
As far as I’m aware there isn’t a disabled toilet at this restaurant. It looked like I couldn’t get the toilets because of a high table so, I got my helper to take photos for me. They are all single cubicles and judging by the photos, plus my helpers opinion, I don’t think a wheelchair user would manage, especially if they need assistance. You can see an image of one of the toilets below. Of course there isn’t a changing place toilet either, the closest one is in the V&A which is a 5 minute walk away and open till at least 5pm. 10pm if the V&A restaurant is open.
Staff
Excellent
There were only two members of staff when I visited as far as I could see, both were very friendly. However, once we sat at our table we waited about 15 minutes until we got any service and when our orders were taken they took both drinks and food at the same time. I feel like they might have forgotten about us. My helpers burger wasn’t cooked enough but, the staff were very apologetic and took it off our order.
Additional Information
Apart from my helpers burger not being cooked properly, the rest of our food was delicious and I will definitely be going back at some point because the cocktails sound tasty.
