Fascinating tour of an old mill with tricky disabled access
This review is especially helpful for those who have or use the following: Assistance Dog, Assistance Dog - Visual, Hearing Aid, Long Cane, Walking Aid, Wheelchair, Powerchair, Mobility Scooter
Verdant Works is a fascinating look back at the history of Dundee's jute industry. There's plenty of space to move around but the disabled access isn't great, mostly due to the old building and the limitations within that. The efforts made have been good and the staff were very helpful and very friendly, offering to assist and offering private tours to groups or individuals upon request, either in advance or on the day.
Transport & Parking
Verdant Works is in the smaller streets of Dundee, so there's a lack of parking nearby. There is a free parking for 45 minutes outside the museum but it fits around two or three cars. No accessible parking dedicated to the museum. Buses run through the Hawkhill area but there's nothing nearby the museum.
The staff and volunteers are very helpful and will assist in any way they can. The doors are all push / pull - nothing automatic except to go in and out of the museum. So someone using a wheelchair or mobility aid, or perhaps with an assistance dog, would need a friend / carer / staff / volunteer to help in this regard. There are cobbles all throughout the courtyard - the museum staff told me they can't touch those due to the building restrictions but they have put ramps in where they have been permitted. There is a lift that takes you to the upper levels which you can then access all of. The only thing was, there were two boxes stored in the lift, which wasn't big enough for storing stuff in as well as taking passengers with mobility aids or assistance dogs. There are subtitles on some videos playing in the museum. I didn't see anything to assist people with visual impairments. There are a lot of doorways, pillars, etc.
There is an accessible toilet and it was clean. The layout wasn't good - quite narrow and the toilet is situated in an enclave with very limited space for transferring. There was no red emergency cord that I could see. I think a wheelchair user would find this very difficult to use.
Very helpful and very friendly staff. I got the impression they'd do anything they could to help or assist.
Anything else you wish to tell us?
The hand sanitiser was empty. There is plenty of space to move around, visitors can make way for other visitors quite easily. The doors are all push/pull - no contactless / automatic doors. Cafe is spacious enough when quiet.