Venue Description

Wellcome Collection is a free museum and library exploring health and human experience. Through exhibitions, collections, live programming, digital, broadcast and publishing, we create opportunities for people to think deeply about the connections between science, medicine, life and art. The venue, at 183 Euston Road, offers visitors exhibition spaces, a café, a library and conference facilities. Access Policy: Our Access Policy sets out Wellcome Collection’s commitment to maximising access to our museum and library, and to identifying the ways in which we achieve this across the organisation. The policy relates to all collections held by Wellcome Collection as well as our services, activities, facilities, content and programmes on site, off site and online.

Accessibility

We want everyone to feel included in all that Wellcome Collection has to offer. Our ongoing commitment is to make our building, services and programme as accessible and inclusive as possible, removing and reducing barriers to visiting us.

Accessibility Guide

Accessibility Guide Link: http://wellcomecollection.org/visit-us/accessibility

Accessible Performances

Wellcome Collection offers a variety of accessible events, they include: British Sign Language (BSL) tours Audio-Described tours Speech to Text tours Guided visits: We can organise guided tours for people with access requirements. One of our Visitor Experience Team will come around the exhibitions with you and provide extra help where it’s needed. Call or email us to book a guided visit.

Awards List

We are proud to be the recipient of Euan's Guide first Venue of the Year award 2018. Loo of the Year 2020, Individual Category and Changing Places toilets.

Toilets

There are accessible toilets on all floors. A Changing Places toilet is available on the ground floor.

Staff

Our staff are friendly, aware of the diversity of visitors’ access needs, and are here to support you in your visit. We welcome your feedback on your experience here. Most of our Front of House staff are trained in disability awareness and some members of our team have also been trained in Audio Description by VocalEyes.

Assistance dog facilities

Other assistance dog facilities

You’re very welcome to bring along your assistance animals, a water bowl available to request from the Information Desk or, just ask a member of staff.