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    WILLIAM Cafe

    Glasgow

    Date with my partner and my Service Dog in Training

    1.5

    Date of visit: June 2025

    I have experience of challenges around: a hidden impairment, dexterity or coordination, moving around and understanding.

    A white nonbinary woman with ginger curly hair, cat-eye glasses, and a pink and purple floral dress sits at a booth with her 16 week old golden retriever puppy assistance dog in training. Behind her is a green wall with two handwritten menus and a large sign that says "WILLIAM". In the background are other people at the cafe and a server.

    Overall Rating

    Rating Emoji

    Poor

    Cute and quirky, excellent food and service, however not accessible at all.

    Disabled Access In and Around

    Rating Emoji

    Bad

    No steps inside, but it's cramped, a little dark, and I definitely wouldn't be able to use a chair or my rollator here. The booths have a lip and are hard to get into, and the freestanding chairs have no backs. The drinks menu is up on a board in the back written in tiny handwriting, and they don't have a paper menu for drinks. There is a paper menu for food, but I found it really hard to read in the format and font. My Assistance Dog in Training didn't have much room to lie down and rest, but they were very good about bringing him water and didn't disturb him when he was resting or I was giving commands.

    Parking & Transport

    Rating Emoji

    Good

    Walked from my flat, but it's easily accessible by the 90 and 8 buses. Not close to much else.

    Accessible Toilets

    0

    Loo at the back, not accessible at all. I could barely get into it walking as there was a high step, and it was so narrow I felt claustophobic.

    Staff

    Rating Emoji

    Good

    Helpful staff, not hugely welcoming but not bad either. Just neutral to good. Service was timely but a little scattered and I had to ask once for my drink. They were good with my Assistance Dog in Training.

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