Overview

I managed to find a rare high street car parking space, myself, with 2 children and companion went to this venue. On arrival through the entrance gates, there is a white rectangle in the ground.mif your chair fits this, you can fit in the lift. Considering the age and historical nature of this building, I was totally surprised how much has been done to make it accessible. I would say avoid buys days/times if you can as some parts need you to be escorted by castle staff to access and if you go off peak you have to wait less. I was in a power wheelchair, having just changed from using a manual and mobility scooter. Some places you need very good control to maximise your ability to turn through the narrow spaces etc. Note a good Venue for the new to using equipment as some places are narrow and twisty and you need to be able to navigate round people eg the dolls house room. Or back up and down a narrow ramp as there's only space for one user at a time, and it's the only way in or out of the house. However we will go back another day as my children weren't well which meant we had to end our trip early, but staff were amazing. It IS HILLY and STEEP and has COBBLES, some of the outer rooms have steps, so I didn't worry about accessing them, but worth knowing to help other expectations, and my companion was able to access help when we got stuck, or check out what I wasn't missing :) I previously visited this years ago (in the year after the fire) and from my memories as an I disabled person, I was put aware of missing much :)

Transport & Parking

Ther is none on site, it is what parking you can find within Windsor eg normal car parks and just park.

Access

Surprising great, it is a historical building and so the restrictions are huge, but they have worked awfully hard to make it accessible :) hence 4 stars

Toilets

I didn't access the disabled toilet, but the terrace toilet, as my child being ill meant I needed one in a hurry and it was closest. It is accessible via one step, has an inner corridor with seating, and a toilet each end.

Staff

Marvellous.

Anything else you wish to tell us?

Definitely want to go back :)