Excellent wheelchair accessibility, lovely venue and v friendly staff
5
5
Date of visit: March 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
We have been taking my disabled daughter here since she was very young and she is now in her 20's and continues to love visiting regularly. There is never any problem with her carers being allowed entry for free with our membership card. There are many interesting wheelchair accessible paths through a varied landscape with many ponds with a great variety of wildfowl. The wheelchair accessible centre includes a cafe which has good food and snacks and the whole atmosphere is very relaxed throughout, with friendly helpful staff and interesting things to look at. You can bring a picnic and eat inside or out. If the weather is not good you can sit inside and view lots of ducks though the large windows. There are a range of activites for children too and a good gift shop. The only drawback is the standard disabled toilet, without change bed and hoist which limits our time there.
Disabled Access In and Around
Excellent
majoritu of venue is wheelchair accessible
Parking & Transport
Excellent
large car park with many disabled parking bays
Accessible Toilets
Good
large disabled toilet centrally located, but no hoist or change bed
Staff
Excellent
always helpful and friendly
Additional Information
We visit very regularly, sometimes weekly , throughout the year and plan to continue. It is an oasis for my disabled daughter, with beautiful walks, ducks, geese,swans and flamingos to enjoy, pleasant picnic places and relaxed welcoming atmosphere throughout
