Overview

Went to the outlet as part of a day trip out with a client who requires a wheelchair for walking long distances. Plenty of parking, wheelchair accessible, friendly staff in stores and outlet staff themselves helpful.

Transport & Parking

The outlet had a specific 'blue badge' parking area. But finding a space within the other car parks can be difficult especially during peak times as the car parks can become very busy.

Access

The entrance we used had a flat surface into the shopping outlet, there is more than enough space for a wheelchair when travelling round the outlet itself. Lifts available to take you up to the food court upstairs, all toilets had a wheelchair friendly cubical with enough room to move around.

Toilets

The toilet used was the one opposite café Nero, they have recently been redone and have a good sized wheelchair accessible toilet.

Staff

Outlet staff were very friendly and helpful, no queries regarding access but just general help on where stores were located and the best way to get around.

Anything else you wish to tell us?

The outlet is a busy place and seemed to be very popular with the public, it is all indoors so no chance of rain!