Venue Description

The Yorkshire Museum sits in the heart of York Museum Gardens in the centre of York. The museum was opened in 1830 by the Yorkshire Philosophical Society and was one of the first purpose-built museums in the country. Reopened on 1 August 2010 following a nine-month £2 million refurbishment project, the Museum houses five galleries showcasing some of Britain’s finest archaeological treasures and many rare animals, birds and fossils in exciting displays. Our aim is to make the Yorkshire Museum a must-see destination in a tour around the beautiful city of York.

Accessibility

The museum is set within York Museum Gardens. The Gardens are fully wheelchair accessible with gently sloping pathways. There is a ramp to the left hand side of the museum's main entrance. The museum is on three floors and there is a lift situated by the main staircase. The lower ground and the ground floor are fully accessible to wheelchair users. The first floor is mainly accessible but the reading room and the historic library are only accessible via a short flight of 8 steps with a small landing half way up. There is a map of the museum available to download from our website.

Accessibility Guide

Accessibility Guide Link: http://www.yorkshiremuseum.org.uk/access/

Toilets

Toilets are available on the lower ground floor. There is an accessible, gender neutral toilet on this floor as well as some baby changing facilities.

Staff

Our friendly Welcome Team enthusiastically engage with all our visitors and support your enjoyment of the museum including navigation throughout our spaces and can provide any further information you may need. We are a dementia friendly museum. Our staff are trained to work with blind and partially sighted people and have attended disability awareness training.

Assistance dog facilities

Assistance dog exercise facilities

Guide dogs and Assistance dogs are welcome. We ask that they are appropriately trained, supervised, and kept with you at all times as we do have many objects on open display. Where possible, assistance dog owners should bring their Assistance Dog UK (ADUK) identification book and animals should wear the appropriate tabard or harness. Guide dogs and Assistance dogs can be exercised on-lead in the Museum Gardens, in which the Yorkshire Museum is located.

Other assistance dog facilities

Water can be provided on request outside the museum entrance.