Poor wheelchair positioning
1.5
1.5
Date of visit: February 2025
I have experience of challenges around: moving around
Overall Rating
Poor
Easy access, but wheelchair seating row J was next to double entry/exit doors and was very cold awaiting rest of audience to arrive and cold when performance was on when people went in and out for toilet and refreshments. Wheelchairs can’t access the drinks bar and no members of staff approach you to see if you require assistance as happens at other venues with even more adequate facilities. Full price is charged for both wheelchair user and carer while almost all other concert venues offer a carer ticket free of charge and all other venues have far more adequate wheelchair friendly premises. In my opinion the Alhambra seems to have done the bare minimum required for wheelchairs,
Disabled Access In and Around
Good
I use an electric wheelchair, easy access in from front of venue, no lifts to balcony, there is seating in area just within venue.
Parking & Transport
Good
I arrived by taxi, but there is free parking in side street just around corner if you arrive early enough as space is limited.
Accessible Toilets
Excellent
Toilet is accessible, easy to find and adequate.
Staff
Average
Staff just directed you to seat, never offered anything else.x
